Privacy Policy
Effective Date: 08/25/2026
Discover Software Solutions respects the privacy of customers, users, partners, and visitors interacting with our websites, products, and services, including OptiSys.
This Privacy Policy explains generally how Discover Software Solutions may collect, use, protect, and disclose information in connection with our services.
Information We Collect
Depending upon how our services are used, we may receive or process information including:
- Contact and business information
- Account and authentication information
- Customer and tenant identifiers
- Service configuration information
- Technical and device information
- Application and API interaction information
- Operational and diagnostic information
- Support communications
- Marketplace subscription and entitlement information
- Information customers authorize OptiSys to process through connected integrations
The specific information processed depends upon the services and integrations a customer chooses to use.
How We Use Information
Discover Software Solutions may use information to:
- Provide and operate our products and services
- Authenticate users and manage accounts
- Provision and administer customer tenants
- Validate subscriptions and entitlements
- Provide authorized integrations
- Maintain platform security
- Monitor service performance and reliability
- Diagnose and resolve technical issues
- Provide customer support
- Communicate regarding products and services
- Improve our products and operational processes
- Prevent fraud, abuse, or unauthorized activity
- Meet contractual and legal obligations
Customer-Controlled Information
Customers determine which supported systems, services, accounts, APIs, and environments they authorize OptiSys to access.
Customers are responsible for ensuring that they possess appropriate authority to provide information to or authorize processing by Discover Software Solutions.
Data Sharing
Discover Software Solutions does not sell customer information as a business model.
Information may be disclosed to service providers or infrastructure providers when necessary to operate, secure, support, or deliver our services.
Information may also be disclosed when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, security, or integrity of Discover Software Solutions, our customers, or others.
Third-Party Services
OptiSys may integrate with third-party applications, cloud providers, APIs, AI services, or other technologies selected or authorized by customers.
Information transmitted to a third-party service is subject to the applicable third party's terms, policies, and security practices.
Information Security
Discover Software Solutions applies administrative, technical, and operational safeguards designed to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
No technology platform can guarantee absolute security, and customers should maintain appropriate security controls for their own accounts, credentials, devices, applications, and connected environments.
Data Retention
Information is retained for periods reasonably necessary to provide services, maintain security and operational records, fulfill contractual requirements, resolve disputes, enforce agreements, and satisfy applicable legal obligations.
Retention periods may vary depending upon the type of information and applicable service requirements.
Privacy Rights
Depending upon applicable law and jurisdiction, individuals may have rights concerning access, correction, deletion, restriction, objection, or other processing of their personal information.
Requests concerning applicable privacy rights may be submitted through our published contact information.
Changes to this Policy
Discover Software Solutions may update this Privacy Policy periodically to reflect changes in our services, practices, technologies, or legal requirements.
Material revisions will be reflected through an updated effective date or other appropriate notice.
Contact Us
Questions concerning this Privacy Policy or our privacy practices may be directed to:
Discover Software Solutions
Privacy Contact: support@discoversoftwaresolutions.org
Business Address: support@discoversoftwaresolutions.org